United Airlines Infant Policy

The Willis Tower in Chicago, Illinois, serves as the home base for United Airlines, Inc., a significant American airline. All six inhabited continents and several U.S. cities are served by United's extensive domestic and international route network. It is a founding member of the Star Alliance, which currently has 28 member airlines and is the largest airline alliance in the world. Under the moniker United Express, unaffiliated carriers provide regional service.

If you are travelling with your Infant, please review United Airlines’ infant policy before making your reservation. Please read the following to learn more about United Airlines’ infant policy:

  1. Your child must be between the ages of 7 days and 24 months to travel with you. 
  2. Only one Infant per adult must be 15 years of age or older. 
  3. If your Infant needs a life support system, they won't be able to board. 
  4. Include your Infant when you buy a ticket for yourself. 
  5. The airlines do not let your Infant use a separate tram. It is best to carry your Infant on your lap. 
  6. Your Infant can be subject to taxes and fees if you have a long trip. 
  7. Parents can reserve a spot for their children if they choose not to carry them on their lap. 
  8. If the airlines request it, bring your Infant's birth certificate with you and be prepared to provide it to them when asked. 

If you require assistance with United Airlines or the United Airlines’ infant policy, don't hesitate to contact the airline's customer service at +1 (888) 341-5975 or 1-800-864-8331. They will do all possible to assist you and give the finest answers.  

How to Reserve a seat for my Infant

There are several choices for travellers who want to book flights with infants with United Airlines. Try to include your Infant when making your reservation to save the headache of adding them afterwards. The following are the methods to add an infant online with United Airlines:

  1. Visit the United Airlines website.
  2. Go to my booking option.
  3. 'To' and 'from' destinations, departure dates, trip types, class types, traveller counts, etc. should be entered.
  4. Choose the number of infants you will travel with on your lap under the "number of travellers" option.
  5. Click on find the flight option.
  6. You may now choose from a wide selection of flights.
  7. Depending on your preferences, price, and convenience, pick a flight.
  8. Accept the rules and regulations.
  9. Pay the amount via your debit or credit card, and you are ready.
  10. You will receive your ticket and a confirmation email on your registered phone number and email address once the booking procedure is complete.

Make sure you read United Airlines’ infant policy before you plan your travel with your Infant. For more information, you can contact the airline's customer support at +1 (888) 341-5975 or 1-800-864-8331.

United Airlines charges any fees for Infants.

Children under the age of two do not need to have a seat and are entitled to free transportation. However, it would be best to let United Airlines know beforehand that you'll be taking an infant on your lap. Each adult is only permitted to have one lap infant. A seat must be paid for each additional Infant under the age of two when one adult is travelling with more than one Infant under the age of two. If you have the right child restraint system, you can also decide to buy a seat for your Infant. To ride with an infant on their lap, a passenger must be at least 18 years old. Make sure you read United Airlines’ infant policy before you plan your travel with your Infant. For more information, you can contact the airline's customer support.

Travelling with an infant on a Domestic flight

If the Infant will be sitting on the lap of a passenger for the duration of the journey, they can fly for free if they are under two years old. The airlines do not charge any amount for the Infant to fly domestically. 

Travelling with an infant on an international flight

Even though the Infant will sit on the passenger's lap for the journey, children under 2 (24 months) are often charged 10% of an adult fare plus taxes. Infants who travel between the United States and Canada only pay taxes. Make sure you read the United Airlines’ infant policy before you plan your travel with your Infant. For more information, you can contact the airline's customer support.

How do you talk to United Airlines customer service?

You can contact United Airlines customer care in the following ways if you require support about the airline or simply want to have a conversation with someone to help you with your problems. Please read further to know more:

Via the airline's contact number: 

  1. Call the customer support line for United Airlines at +1 (888) 341-5975 or 1-800-864-8331.
  2. Follow the IVR.
  3. You can choose the option you desire using the phone's keypad.
  4. To find out more about the status of your flight, press 1.
  5. To change any already-purchased tickets, press 2.
  6. If you have any questions about your luggage, press 3.
  7. To speak with an airline representative, press 4.
  8. To return to the main menu, press *.
  9. The call will end if you press the # key.

Get assistance at the Airport:

  1. Before your flight, arrive at the Airport to clear your queries with the airline's representative.
  2. Visit the United Airlines service department for tickets or help with your booking.
  3. An agent will be assigned to you to assist with your inquiries.
  4. If you have any needs or queries, let the agent know, and they'll try their best to help.

Via the email address of the airline:

You may email the airline's customer service at customercare@united.com if you prefer to write rather than speak with people. Send a single email with your concerns and questions, and provide a working email address. Be patient while you wait for the airline employees to reply to your correspondence; it might take them 7 to 8 days. They'll do their hardest to help you.

Via the airlines' social media handle:

You can contact United Airlines' customer service through their social media handle. You can send them your queries through Twitter, Facebook and Instagram.

Instagram: United Airlines (@united)

Twitter: https://twitter.com/united

Facebook: https://www.facebook.com/United 

Document Required for travel with infants in United Airlines 

Infants are often allowed to travel domestically within the United States without presenting an ID, but if you are travelling internationally with your Infant, make sure you show your child's birth certificate to the airlines. For lap-seat infants, airlines occasionally ask for proof of age. The airlines advise you to bring a birth certificate for each child in this situation.

How do I talk to a person at United Airlines?

You can take the following actions to contact United Airlines:

Via Phone: 

Calling their customer care is the most popular method. +1 (888) 341-5975 or 1-800-864-8331 is the primary customer service number. To discover the right phone number for your country while making an overseas reservation, visit their Website.

Via their official Website: 

To obtain the contact details, visit the United Airlines website and sign into your MileagePlus account. There could also be an email or chat option.

By visiting the Airport: 

To meet with a United Airlines agent in person, go to the airline's ticket counter or customer care desk if you're at an airport.

Via social media: 

United Airlines offers customer service via social media platforms, including Facebook and Twitter.


Please read all the terms and conditions provided by the airlines on their official Website. Before you plan your travel with your Infant, make sure you read United Airlines’ infant policy. For further information, don't hesitate to contact the airline's customer support.


Thank you

Have a safe flight

Frequently Asked Questions

Q. What is the age limit for infants to travel on United Airlines?

Ans. Children who sit on laps must be younger than two to travel on their parents' lap.

Q. How much does it cost to travel with an infant on United Airlines?

Ans. Children who sit on laps must be younger than two. Where you're going determines if they want a ticket and how much it will cost.

Q. What are the requirements for traveling with an infant on United Airlines?

Ans. Children under two years old do not need a ticket to sit on a parent's lap while flying United Airlines with an infant. You need to pay a kid fare to reserve a separate seat. Usually, strollers and diaper bags can be brought on board. Before traveling with a baby, please review United Airlines’ infant policy.

Q. Can I carry a car seat for my Infant on United Airlines?

Ans. Along with your carry-on and personal goods, you may bring the following items for free if you're flying with a baby: Baby bag, formula, milk, or a breast pump and a car seat with FAA approval.