American Airlines Infant Policy

Infant policy refers to the rules and regulations implemented by American Airlines to ensure the safety, well-being, and optimal development of infants in their care. This policy is designed to provide guidelines and procedures that guarantee the highest standard of care for infants, addressing their physical, emotional, and cognitive needs. American Airlines always takes care of its passengers. American Airlines' infant policy aims to promote the healthy growth and development of infants on aircraft by creating a nurturing and stimulating environment. One key aspect of American Airlines' infant policy is ensuring the safety of infants. Read below to learn more about American Airlines Infant Policy. 

You can call at +1 (888) 341-5975 or 1-800-433-7300 to get more information related to American Airlines Infant Policy. American Airlines will guide you with an assistant who will guide you further. 

How to Reserve a seat for my Infant on American Airlines? 

Reserving a seat for your infant when travelling on American Airlines is a straightforward process. By following a few simple steps, you can ensure a comfortable and safe journey for your child:

  • Check out American Airlines' website or download their app.
  • Select "Manage Reservations".
  • Log in to your account or enter your booking reference.
  • Choose the flight you want to reserve a seat for your infant.
  • Ask for a lap infant seat or a separate infant seat.
  • Decide which seating arrangement is best for your infant.
  • Choose your preferred seating option from the available options.
  • Ensure you provide your infant's birth date and name.
  • If applicable, pay any additional fees associated with reserving a seat for your infant.
  • Verify your seat reservation and make any necessary changes.

American Airlines charges and fees for Infants.

  • Infants travel free as lap children on domestic flights. American Airlines does not offer discounted fares for children travelling domestically.
  • Depending on your travel plans, infants and children are eligible for different fares on international flights. For the international portion, infants under two years of age not occupying a seat (lap children) will pay 10% of the applicable adult fare. Furthermore, taxes may be assessed, which can be significant.
  • Children and infants travelling in the Main Cabin of American Airlines transatlantic and transpacific flights receive a 25% discount. 

Travelling with an infant on a Domestic flight

Logistics and safety requirements don't differ between domestic and international flights, but price does. On U.S. domestic flights, children under two can fly for free. A birth certificate or passport may be required to bring your infant on your lap. A lap child doesn't need a paid ticket, but most airlines require a boarding pass. This is a way of tracking who is on the plane.

Travelling with an infant on an international flight

Be prepared to pay when taking your lap child on an international excursion. Despite sharing a seat with your infant, airlines will still charge you a fee that will allegedly go towards taxes... but since there is no standard fee across major airlines, it's hard to know why.

Most airlines charge 10% of the cash fare or a set amount of points for award flights. 10% off an international business or first-class ticket can add up quickly.

How to talk to American Airlines customer service?

Talk to an American Airlines customer service representative by using the different methods mentioned below:

Phone: The easiest and most common way to talk to a live person on American Airlines is by calling their customer support phone number. Call the American Airlines customer service number at +1 (888) 341-5975 or 1-800-433-7300. Follow the IVR rules described below:

  • Select the language according to your preference.
  • Then, choose a button according to your preference after listening to the IVR options.
  • Press 1 to select the language.
  • Press 3 to change your flight.
  • Press 7 to learn about baggage.
  • Press 0 to speak with customer service.

Live Chat: The American airline provides a chat with our icon on its contact page. Here is the simple procedure to access the airline chat option:

  • Visit American Airlines' official website.
  • Navigate to the 'Contact Us' section and select the 'Chat' option.
  • Input your booking details and passenger information.
  • Convey your query in detail.
  • Dispatch the query.
  • Expect relevant solutions from the dedicated representatives.

Email form: You can also raise your issues by using the email form option, and through this option, you can share query-related documents such as flight tickets, medical documents, etc. If you want to use the email form, follow the points below. 

  • Search for the official American Airlines website 
  • Now tap on the Contact Us page and choose the Email Us option
  • Following this, you have to select the topic and then the subject
  • Doing this, a form will appear in which you have to provide your contact details and then your mail
  • Last, submit that form, and within 24 hours, you will receive the revert.

Social Media: Passengers can also contact American Airlines through their social media channels. The airline has a presence on Facebook, Twitter, and Instagram. Passengers can directly message the airline's social media account with their query. Below are their social media links:

Document Required for travel with infants in American Airlines

If you are flying domestically, Children under 18 may be required to present proof of age (such as a birth certificate).

Travelling internationally: Children and infants travelling outside the U.S. must have the same documentation as adults. Anyone under 18 travelling internationally without both parents may be required to present a Letter of Consent.

How do I talk to a person at American Airlines?

When you look for travel details regarding flight change, cancellation, deals and offers, hearing or speech impairment, you can contact a real person on American Airlines. You can conveniently interact with a real person at American Airlines Customer Service Center for vacation, recipients, and refunds, and request miles, baggage, and other service. 

Phone: it is the most convenient method to get a real person at American Airlines. The following are the steps to talk to a real person on American Airlines:

  • First, Dial +1 (888) 341-5975 or 1-800-433-7300 and go through the IVR instructions carefully.
  • Please select your language when it asks you to press one and get the services in the same.
  • Press 2 for general travel concerns and 3 for new and existing bookings.
  • Press 4 for deals and offers and 5 for flight change and cancellation.
  • Press 6 for travel voucher and refund, and press 7 for manage booking and flight check-in.
  • Press 8 for other services and press # to talk to a real person on American Airlines and share your concern to get the answer over a phone call conveniently.

Live Chat: American Airlines will let you get the live chat service available 24 hours to provide support and guidance. Get the steps below to go through the live chat service.

  • First, visit the booking website of American Airlines and go to the Contact Us section shown at the bottom on the same page.
  • You will access the customer service page, where you will find multiple travel services, and scroll down to select the live chat service.
  • Enter the passenger's reference number and last name into the required fields and start chatting with a real person conveniently.


American Airlines' infant policy prioritizes the well-being of infants and aims to provide a pleasant travel experience for both parents and fellow passengers. With clear guidelines and accommodations, American Airlines strives to make air travel with infants as convenient and comfortable as possible. I hope you find this article helpful.


Frequently Asked Questions

Q. Can I bring my infant's car seat on board?

Ans. American Airlines allows you to bring an infant’s car seat on board. Airlines generally allow passengers to bring car seats on board if they meet certain criteria. This ensures the safety and comfort of both the infant and other passengers. Before bringing the car seat on board, it is important to check American Airlines' infant Policy.

Q. Is there a limit to the number of infants allowed on a flight?

Ans. There is a limit of one lap child per adult on American Airlines. An adult must purchase a seat for each additional infant under 2 years of age.

Q. Can I request a bassinet for domestic flights?

Ans. American Airlines allows you to request a bassinet for domestic flights. Call American Airlines customer service to get information about carrying bassinets for domestic flights.

Q. Can I bring baby food and formula through security?

Ans. American Airlines allows you to bring baby food on board. Baby food can be carried in the carry-on baggage of parents traveling with an infant.