Southwest Airlines Flight Cancellation Policy

Southwest Airlines Co. is one of the largest and leading low-cost airlines in the world and an American airline. It is headquartered Dallas in Texas and serves scheduled services to one hundred twenty-one (121) other US cities and ten more from overseas. Today it is the third largest carrier in terms of those who flew it among any other North American airlines.

 If you have planned your travel with Southwest Airlines and, due to some circumstance, you want to cancel your flight, then make sure before you opt for the cancellation you read Southwest Airlines Cancellation Policy. For further details, you can contact the airline’s customer support at 1-888-341-5975 or 1-800-435-9792.

Southwest Airlines Ticket Cancellation Offline

You have 24 hours from the reservation time to cancel any airline ticket, refundable or not, according to Southwest's 24-hour cancellation policy. In addition, if you cancel your tickets within the allotted period, you will receive a full refund. 

The airline offers its customers the option to cancel their flight reservations through the mobile app, the company website, or by calling 1-888-341-5975 or 1-800-435-9792 for customer assistance.

Southwest 24 Hours Cancellation Policy

Please read the following points to learn more about Southwest 24 Hours Cancellation Policy:

  1. Within 24 hours after booking, you can cancel any ticket, even a non-refundable Wanna Get Away ticket, and get a full refund. 
  2. The ticket can be cancelled over the phone, using the app, or online at 
  3. The amount of your ticket can either be converted into Travel Funds for your next travel or refunded to your source of payment. 
  4. You can cancel a Companion Pass fare if you agree with Southwest's cancellation policy. 
  5. Any taxes you paid after cancelling will be reimbursed to your original payment method.

Southwest Airlines Ticket Cancellation Online

To cancel your Southwest Airlines Ticket Online, please follow the below-mentioned points:

  1. Visit the official website of the airline at 
  2. Go to the manage my booking option.
  3. Click on the cancel my flight option.
  4. Fill in all your valid details and press continue.
  5. You will receive a confirmation message on your registered mobile number or email address.
  6. The airlines will initiate the refund, and you will receive it within 10 to 15 working days.
  7. For further details, you can contact the airline's customer support at 1-888-341-5975 or 1-800-435-9792.

How to Get Cancellation Compensation on Southwest?

Southwest Airlines generally pays a full refund or travel money equal to the value of the price. Therefore, it does not offer compensation for airline-initiated flight cancellations. Compensation might be applicable in certain exceptional cases, such as irregular operations. Please call the airline's customer service at 1-888-341-5975 or 1-800-435-9792 for further information.

Southwest Airlines Cancellation Fee

Southwest Airlines does not charge any cancellation fees from their customers. You can cancel your flight any time you want, and the airlines will refund you your money so you can rebook your flight any time you want. Make sure you read Southwest Airlines Cancellation Policy before you cancel your flight with the airline. 

How to Contact Southwest for Cancellation Queries?

To contact Southwest for Cancellation Queries, you can contact the airline’s customer support in many ways. To know more about that, please read the following content:

Via customer support:

  1. To contact Southwest Airlines customer service, dial 1-888-341-5975 or 1-800-435-9792.
  2. Pay close attention to the IVR instructions.
  3. Press 1 to learn more about the status of your flight.
  4. Press 2 for Cancellation Queries.
  5. Press 3 if you have any queries regarding your luggage.
  6. Press 4 to contact a representative of the airline.
  7. Press * to get back to the main menu.
  8. Enter the number # to end the call.

Via airport:

  1. Visit the airport at least 4 to 5 hours before your scheduled flight.
  2. Visit the airline’s ticket counter and ask for help.
  3. They will assign an agent to you.
  4. Tell them all the issues that you have, and they will do their best to assist you.

Via email address:

You may send an email to Southwest Airlines customer care at 1-888-341-5975 or 1-800-435-9792 if you wish to make a written complaint to the airline. To receive a response from the airlines, ensure you address all of your concerns in a single email and submit it from a valid email address. It may take the airlines' customer staff 7 to 8 days to review and respond to your complaint, so please be patient as you wait.

Via social media:

You may contact Southwest Airlines customer support through their social media account. On their Twitter, Instagram, and Facebook accounts, you can message them. They will try their best to help you.




How can I talk to a live person at Southwest Airlines?

You may get in touch with Southwest Airlines customer care in various ways. They may be reached at the above-mentioned official phone number. Regarding your complaints, you can contact them by email, social media, or by visiting to speak with them at the airport.


Make sure you read all the terms and conditions provided by the airlines on their official website. Before you opt for the cancellation with Southwest Airlines, read Southwest Airlines Cancellation Policy. For further information, don’t hesitate to contact the airlines’ customer support at their official contact number.


Thank you

Have a safe flight

Frequently Asked Questions

Q. Is there a fee for canceling my Southwest Airlines flight?

Ans. No, the airline does not charge any fees from their customers for canceling the flight with them. You can cancel your flight anytime and receive a refund for your canceled flights. Make sure you read Southwest Airlines Cancellation Policy before you cancel your flight with them.

Q. Can I get a refund for my canceled Southwest Airlines flight?

Ans. You have two options if you decide to change your flight with Southwest Airlines: either a) get a refund via the mode of payment or b) save the ticket value as a flight credit that you may use to book another journey in the future.

Q. Can I transfer my Southwest Airlines ticket to someone else?

Ans. No, you can not transfer your Southwest Airlines ticket to someone else as the Southwest tickets are not transferable.

Q. How long do I have to use the funds from my canceled Southwest Airlines flight for future travel?

Ans. Flight credits don't expire. So you can use your funds to book your flight with the airlines any time you want or whenever you get the chance to go on a vacation.