Hawaiian Airlines Cancellation Policy

The main airline operating flights to and from the Hawaiian Islands in America is Hawaiian Airlines. It is the tenth-largest carrier in the USA and has its headquarters in Honolulu, Hawaii. Oahu's Daniel K. Inouye International Airport serves as the airline's primary base, with Kahului Airport on the island of Maui serving as a subsidiary hub. Additionally, the airline operated a staff base at LAX.

If you have booked your flight with Hawaiian Airlines and now you want to cancel your flight due to a few situations, then ensure you read Hawaiian Airlines’ cancellation policy before you cancel your flight. To recognize the greater Hawaiian Airlines Cancellation Policy, please read the points pointed out underneath:

  1. If you cancel your flight within 24 hours of making the booking, you're eligible for a complete refund, and Hawaiian Airlines will no longer rate any cancellation expenses from you. Make sure your booked ticket has to be a minimum of 2 days earlier. 
  2. Suppose you've got an emergency for which you are cancelling your reservation. In that case, you can offer valid evidence to the airlines, who will overview it and inform you if you are eligible for reimbursement. If yes, they will initiate and replicate the amount on your account within 7 to 8 enterprise days. 
  3. If you have booked your price ticket using any special provider, then the airlines will refund the quantity in the shape of credit, and you may use it to rebook the flight with the airlines. 
  4. If the airline cancels the flight on their own because of some problems or if the flight is not on time, then the airline will provide you with the total refund without charging any cancellation fees from you, and in case you want them to book the next flight for you, they will help you with that. 
  5. The airline generally offers 750 $ cancellation rate in case you cancel your international flight. If you cancel your home flight, you ought to pay up to 500 $ in keeping with the class of your price ticket. 

If you face any issues associated with Hawaiian Airlines’ cancellation policy, then you could contact Hawaiian Airlines customer support at +1 (888) 341-5975 or 1-800-367-5320, and they may do their best to help you and offer you the best solutions. 

Hawaiian Airlines 24-Hour Cancellation Policy

Hawaiian Airlines provides its passengers with a 24-hour risk-free window during which time they can cancel their flight reservations at no cost and will be entitled to a full refund, regardless of the price class. 

  1. Tickets must be purchased through Hawaiian Airlines directly. Third-party-made reservations won't be taken into consideration.
  2. When the reservation is confirmed, the 24-hour period begins.
  3. During this time, the airline will send reimbursements that are converted back to the original payment method.
  4. Package vacations are not eligible under this policy. No cash refunds will be made if a ticket is purchased with e-Credit.

Hawaiian Airlines Cancellation Rules

Before cancelling your flight with Hawaiian Airlines, make sure you read the cancellation rules provided by the airline. Please read the below-mentioned information to know more:

  1. Tickets are non-refundable unless otherwise specified.
  2. Any reservations made at least seven days before the flight's scheduled departure time are eligible for a full refund of their ticket price, less any applicable fees if made within 24 hours of the reservation being made.
  3. After the date of purchase, tickets are good for transit for a year.
  4. Tickets for the remaining segments of the journey are good for transportation for a year after the date of initial usage.
  5. Any appropriate cost difference will be charged when altering a Main Cabin, First Class, or Business Class ticket's date/flight, route, or other details. Any ticket adjustments that result in a fare that is less than the initial fare paid will not be eligible for a refund or credit. The new ticket's price must be equal to or more than that of the old one.
  6. Rules and prices may change at any moment without prior notice.

How to Cancel a Hawaiian Airlines Flight?

Please read the below-mentioned information to know more about How to Cancel a Hawaiian Airlines Flight:

Flight Cancellation at the Airport:

Follow these instructions if you need to cancel your Hawaiian Airlines flight at the airport:

  1. Make sure to reach the airport at least 3-4 hours before your flight takes off.
  2. At the airport, look for the Hawaiian Airlines check-in or customer service desk. 
  3. The names of the guests whose tickets you want to cancel, along with your booking reference or confirmation code, should be given to the airline agent at the counter.
  4. Inform the representative that you want to cancel your ticket.
  5. If your ticket has any fees, fines, or refund policies, the representative will inform you of them.
  6. The agent will provide you with the cancellation receipt, and you can apply for a refund if you are eligible.

Flight Cancellation online:

  1. Visit Hawaiian Airlines' official website. 
  2. Go to the My Booking menu and click the My Trip button.
  3. Fill in the boxes with your last name and ticket confirmation number.
  4. Please choose the option to see my travels after completing the form to get the information about your trip.
  5. To cancel the flight, use the option to make modifications to your trip.
  6. You may now cancel a Hawaiian Airlines flight online by completing the form and providing your reason for cancellation.
  7. The amount of your refund will be displayed on the screen once any applicable cancellation fees have been deducted from the fare.
  8. You will get the confirmation mail at your registered email address.

Note: Make sure you read Hawaiian Airlines’ cancellation policy before you opt for the cancellation with the airline.

Hawaiian Airlines Cancellation Fee

Within 24 hours after the purchase, passengers may cancel their flight reservations and obtain a full refund without incurring any fees. Once they're over the 24-hour mark, then:

Hawaii state residents only: $25

$100 for the continental United States

Hawaii and the mainland United States: $100

$200 for the main cabin and additional comfort.

$100 voluntary refund for a ticket that is fully refundable.

Make sure you read Hawaiian Airlines’ cancellation policy before you opt for the cancellation with the airline.

How can I talk to a live person at Hawaiian Airlines?

While planning your travel with Hawaiian Airlines, if you face any issues, you can contact the airline in many ways, and they will be glad to assist you. Please read the below-mentioned ways to know more.

Via contact number:

  1. Dial +1 (888) 341-5975 or 1-800-367-5320 to connect with Hawaiian Airlines' customer support.
  2. Follow the IVR instructions.
  3. Press 1 to learn more about the status of your flight.
  4. Press 2 to alter any tickets that have already been bought.
  5. Press 3 if you have any queries regarding your luggage.
  6. Press 4 to contact an airline representative.
  7. Press * to get back to the main menu.
  8. Use # to disconnect the call.

Via live chat:

  1. Visit the official website of Hawaiian Airlines.
  2. Scroll down the page and go to the "Contact Us option".
  3. At the bottom right corner, you will find the live chat option.
  4. Click on that and fill in your valid login details.
  5. Once the agent is assigned to you, you can tell them all the issues that you have.
  6. They will do their best to assist you.

Via social media:

You can send messages to Hawaiian Airlines' customer support via their social media handles. The airline's staff is active on X, Facebook and Instagram. You can send them messages regarding your issues, and they will gladly assist you.

X: https://twitter.com/HawaiianAir  

Facebook: https://www.facebook.com/HawaiianAirlines/ 

Instagram: https://www.instagram.com/hawaiianairlines 

Via airport:

  1. Arrive at the airport at least four to five hours before departure.
  2. Go to the Hawaiian Airlines customer service desk.
  3. Inform them of all your issues.
  4. They will do their best to assist you, and they will provide the best solutions accordingly.

Via email address:

If you can not get through Hawaiian Airlines' contact number or if you are more of a person who writes and launches complaints, then you can send an email address to +1 (888) 341-5975 or 1-800-367-5320. Make sure you write a single mail including all the issues and queries that you have. If you send the email repeatedly, your email might get into the airline's spam box. Please be patient as you wait for the airlines' reply, as it might take 7 to 8 days for the airlines to review and reply to your complaint.

How do I cancel my Hawaiian Airlines Flight ticket?

To cancel your Hawaiian Airlines flight ticket, visit the Hawaiian Airlines website and locate the "Manage Reservations" or "My Trips" section. Enter your last name, and provide the booking reference or confirmation number. To start the cancellation, follow the on-screen instructions. Please be aware that depending on your ticket type and place of purchase, the cancellation procedure can change. Review Hawaiian Airlines’ cancellation policy and any costs or penalties that may be incurred. These can change based on the price class and how far out you are from the departure date. To cancel your flight and handle any refunds or credits, you may also get in touch with Hawaiian Airlines customer support.

How do you talk to Hawaiian Airlines customer service?

While booking your flight or cancelling your flight with Hawaiian Airlines, if you face any issues, then you can choose from the above-mentioned options. You can choose to contact Hawaiian airline's customer support via their contact number, email address, live chat option, and social media handles, or you can choose to visit them at the airport regarding your concerns. They will be glad to assist you and will provide the best solutions accordingly.

Conclusion

Please read all the terms and conditions provided by the airlines on their official website before you book or cancel your flight with them. Please read Hawaiian Airlines’ cancellation policy before you opt for the cancellation with the airline. For further details, don't hesitate to get in touch with the airline's customer support.

Also Read:- SOUTHWEST AIRLINES RE-BOOKING POLICY

Thank you

Have a safe flight

Frequently Asked Questions

Q. What is Hawaiian Airlines' customer service phone number?

Ans. If you face any issues while canceling or booking your flight with Hawaiian Airlines and you need any assistance, then you can simply get in touch with Hawaiian Airlines' customer support at +1 (888) 341-5975 or 1-800-367-5320. Tell them all the issues that you have, and they will gladly assist you.

Q. Can I cancel a non-refundable ticket with Hawaiian Airlines?

Ans. Yes, you can cancel a Hawaiian Airlines non-refundable ticket. Hawaiian Airlines offers a 24-hour cancellation policy that entitles customers to a full refund if they cancel their reservation within 24 hours of making it. All fare types, including non-refundable tickets, are covered by this policy.

Q. Is there a fee for cancelling my Hawaiian Airlines flight?

Ans. Within 24 hours after the purchase, passengers may cancel their flight reservations and obtain a full refund without incurring any fees. Once they're over the 24-hour mark, then: Flights inside the Hawaiian Islands cost $25. $100 for domestic travel in the US $100 for round-trip airfare from the US mainland to Hawaii

Q. How can I cancel my Hawaiian Airlines flight?

Ans. Visit the Hawaiian Airlines website or get in touch with customer care to cancel your flight. Depending on your ticket type and mode of purchase, the cancellation procedure could change. If asked, kindly give your reservation information. Read the Hawaiian Airlines’ cancellation policy carefully.