Hawaiian Airlines, based in Honolulu, embodies the spirit of the Pacific and stands as the flagship carrier of the Hawaiian Islands. Operating a modern fleet primarily of Airbus aircraft, the airline ensures a comfortable and safe travel experience for passengers. If you are planning your travel with Hawaiian Airlines, then make sure before you pack your bags you read the airline's baggage policy. Please read the following information to learn more.
Hawaiian Airlines allows passengers to bring one carry-on bag and one personal item on board their flights. The carry-on bag must fit in the overhead bin or under the seat in front of you and must not exceed dimensions of 22 inches tall x 14 inches wide x 9 inches deep. Personal items, such as a purse, briefcase, or laptop bag, can be carried onboard and must fit under the seat in front of you. The combined weight of both bags cannot exceed 35 pounds. Additionally, passengers are allowed to bring one additional bag, such as a roller bag or duffel bag, as checked baggage, subject to size and weight restrictions. It's important to check the airline's baggage policies and fees before your flight to ensure compliance and avoid any additional charges.
Hawaiian Airlines' checked baggage policy is as follows:
Note: Passengers should review Hawaiian Airlines' website or contact customer service for the most up-to-date information on checked baggage policies and fees, as these may be subject to change without notice.
Below are the key details about Hawaiian Airlines' sports equipment policy:
Note: Passengers should check Hawaiian Airlines' website for complete and updated information on size limits, fees and restrictions for any sports equipment being checked on a flight.
Hawaiian Airlines offers several options for paying baggage fees, which can vary depending on the type of fare you've purchased and the size and weight of your bags. If you're booking your flight through the Hawaiian Airlines website or at a Hawaiian Airlines airport ticket counter, you can pay the baggage fee at the time of booking or check-in. Alternatively, you can also pay the fee at the gate if you're checking bags at the airport. To pay the baggage fee online or at a ticket counter, you'll need to provide your flight details and baggage information. You can also use the airline's mobile app to pay for bags on your mobile device. If you're booking through a travel agency or third-party website, you may need to pay the baggage fee directly to them. However, be sure to check with the agency or website for their baggage fee policies and payment procedures.
If you're trying to reach Hawaiian Airlines for assistance or information, there are several ways to get in touch with them. You can call their customer service at +1 (888) 341-5975 or 1-800-367-5320. Alternatively, you can reach out to them through their website by filling out their contact form or by using their live chat feature. If you're traveling and need immediate assistance, you can also visit one of their airport locations or ask your flight attendant for help. You can also send an email to the airline's customer staff, or you can send them a message via their social media handles. Hawaiian Airlines is committed to providing excellent customer service, so don't hesitate to reach out if you have any questions or concerns.
As an avid musician, you may have concerns about traveling with your oversized or large musical instruments and equipment on Hawaiian Airlines. Fortunately, Hawaiian Airlines has policies in place to accommodate these items.
Note: Hawaiian Airlines offers special handling services for oversized musical instruments and equipment, including priority boarding, gate check services, and assistance with loading and unloading the item from the aircraft. Passengers should contact Hawaiian Airlines' customer service to arrange for any necessary special handling services.
Hawaiian Airlines, like all airlines, is liable for lost and damaged baggage in accordance with the Montreal Convention, which is an international treaty governing air travel. Under this convention, Hawaiian Airlines' liability for lost or damaged baggage is limited to a maximum amount of 1,131 Special Drawing Rights (SDRs) per passenger. As of 2022, 1 SDR is equivalent to approximately USD 1.56. Therefore, the maximum liability for lost or damaged baggage under the Montreal Convention is currently around USD 1,750 per passenger.
It's important to note that this liability limit applies only to international flights operated by Hawaiian Airlines; for domestic flights within the United States, Hawaiian Airlines' liability for lost or damaged baggage is governed by the Warsaw Convention, which has lower liability limits than the Montreal Convention. Passengers are encouraged to declare high-value items, such as jewelry or electronics, at the time of check-in to ensure proper handling and documentation. Hawaiian Airlines also recommends packing valuables in carry-on baggage whenever possible to avoid potential loss or damage during transit.
In the event that baggage is lost or damaged during travel with Hawaiian Airlines, passengers should report the incident to Hawaiian Airlines at their final destination. Passengers may be required to provide proof of value for any lost or damaged items in order to receive compensation up to the maximum liability limit.
To contact Hawaiian Airlines customer support if you need assistance, you can contact them via different methods. Please refer to the below-mentioned content for more information:
You can reach Hawaiian Airlines' customer support via their email address. You can send them an email at email@example.com regarding any issues that you are facing. Please be patient as you wait for them to reply, as it might take 7 to 8 days for them to review and respond to your complaint. They will do their best to assist you.
You can reach Hawaiian Airlines' customer support via their social media accounts. You can send them your messages on their X, Instagram, and Facebook handles. They will do their best to assist you and will provide the solutions accordingly. Please refer to the links mentioned below to reach the airline's social media accounts.
Check Hawaiian Airlines' official website for all of their terms and conditions before you book your flight with them. If you have any difficulties with the airline, don't hesitate to contact Hawaiian Airlines customer support. They will do their best to assist you and provide you with the best solutions available.
Also Read:- Hawaiian Airlines seat assignment policy?
Ans. To add a checked bag to your booking, please Log in to your account, navigate to the booking details page, and click on the "Add Bag" button. Select the type of bag you wish to add and proceed to checkout.
Ans. Hawaiian Airlines allows each passenger to bring a maximum of two bags, with a combined weight limit of 50 pounds (23 kilograms) for all checked bags. Additionally, there may be additional restrictions or fees for oversized or overweight bags.
Ans. Hawaiian Airlines offers two checked bags free for all passengers, with a maximum weight limit of 50 pounds each.
Ans. To obtain complimentary bags on Hawaiian Airlines, passengers can check up to two bags for free on flights within Hawaii, North America, and select Pacific Island destinations. For international flights, a fee may apply. It's best to check the airline's baggage policy and fare rules for specific details.