Hawaiian Airlines Pet Policy

The biggest airline headquartered in Hawaii and the tenth biggest commercial airline in the US is Hawaiian Airlines. It has Honolulu as its base. About twenty-five destinations are served by Hawaiian Airlines: those in Hawaii, other US states, Australia, China, Japan, New Zealand, South Korea, and the South Pacific. More than any other airline, it provides nonstop service to Hawaii from 13 gateway locations in the United States. Among the domestic airlines that serve Hawaii, Hawaiian Airlines is one of the best. If you are planning your journey with Hawaiian Airlines and want to take your pet with you, then make sure you read Hawaiian Airlines Pet Policy. If you face any issues while planning your trip with your pet, then you can feel free to contact the airline’s customer support at +1-888-341-5975 or 1-800-367-5320. Tell them all the issues that you are facing, and they will do their best to assist you and will provide the best solutions possible.

Please read the following points carefully to learn more about Hawaiian Airlines Pet Policy.

  1. Only dogs and cats are permitted to travel in the passenger cabin.
  2. The carrier should fit under the seat in front of you.
  3. Carry-on pets must ride in a soft-sided carrier.
  4. Hard-sided carriers are necessary for checked pets.
  5. The pet must be stowed under the seat in its carrier during taxi, takeoff, and landing.
  6. In addition, a rabies certificate could be needed.
  7. The acceptable carrier for your pet must measure no more than 16" in length, 10" in width, and 9.5" in height.
  8. The total weight of the pet and carrier cannot be more than 25 pounds.

Hawaiian Airlines Pet Policy for In-Cabin Pets

Before planning your travel with your pet, make sure you read Hawaiian Airlines Pet Policy. Please read the points mentioned below for more information.

  1. Hawaiian Airlines allows small dogs and cats to fly in the cabin on inter-island flights and flights between the State of Hawaii and the US Mainland. 
  2. The pet and carrier's total weight cannot be more than 25 pounds. A single carrier may be used by each passenger. 
  3. The carrier should fit under the seat in front of you.
  4. Carry-on pets must ride in a soft-sided carrier.
  5. The largest dimension of the carrier is 16"L x 10" W x 9.5"H. 
  6. As long as they are between 8 weeks and six months old and weigh no more than 25 pounds total, including the weight of the carrier, two puppies or kittens may travel in one carrier. 

Hawaiian Airlines Pet Policy—Pets as Checked Baggage

Before you plan your travel with your pet as checked baggage, please view Hawaiian Airlines Pet Policy as checked baggage.

  1. The only animals that can be checked as luggage are domestic birds, dogs, and cats.
  2. Your pet has to be in a kennel that is authorized and no bigger than 36" by 25" by 28".
  3. The total weight of your pet and kennel cannot be more than 70 pounds.
  4. Animal-containing kennels will be weighed and measured when they are checked in. 
  5. Your passenger flight's luggage compartment will be where the pet is loaded. 
  6. Pets are checked because unaccompanied bags cannot fly.
  7. Make sure to schedule your pet's travel by calling the airline's reservations department at +1-888-341-5975 or 1-800-367-5320.

Traveling with Service Animals on Hawaiian Airlines

If you are travelling with your service animal on Hawaiian Airlines, then you must keep the following points in mind before you plan your travel with your service animal. Make sure you read Hawaiian Airlines Pet Policy before you plan your travel. Please read the below-mentioned carefully for more exact information related to Traveling with Service Animals on Hawaiian Airlines.

  1. Psychiatric assistance dogs, as well as other properly trained dogs, are welcome to travel in the cabin for free on Hawaiian Airlines. 
  2. The service dog must fit on the floor in front of your seat or in your lap if the dog is small enough. 
  3. First-class cabins, exit rows, and bulkhead rows are off-limits to those travelling with assistance dogs. 
  4. During the trip, service animals must behave well; otherwise, they risk being taken out of the aircraft. 
  5. You must fill out the DOT Service Animal Form and give a physical copy of it to an agent at your departure gate on the day of travel for bookings made 48 hours or less in advance of departure. 
  6. Before being approved for travel, Hawaiian Airlines staff members measure and check every carrier. A maximum dimension of 16" long by 10" broad by 9.5" high is permitted.

Hawaiian Airlines Pet Fee

While planning your travel with your pet, make sure you go through the fees the airlines charge for your pet to travel comfortably with you. A veterinarian's certificate of animal health, dated no more than 14 days before departure, attesting to your pet's suitability for travel, is required. Cats and dogs must be eight weeks old or older. Hawaiian Airlines charges different pet fees for checked luggage, flights between Hawaii and North America, and flights within Hawaii. Please note that pets are not allowed on Hawaiian Airlines when flying internationally.

Pets in the cabin during the trip:

$125 one-way for flights between Hawaii and North America, and $35 one-way for flights within Hawaii

Pets that are checked as luggage:

Flights within Hawaii cost $60 each way, but flights to and from North America cost $225 each way.

Pets health documents required during travel

Pets flying with Hawaiian Airlines must have an animal health certificate. For flights to Hawaii, the certificate must be given by a licensed veterinarian and dated no more than 14 days prior to departure. The certificate must be dated no more than ten days before departure for flights departing from Hawaii. The pet's suitability for travel must be attested to by the certificate. Cats and dogs must be eight weeks old or older. Make sure before you plan your travel with your pet you must read Hawaiian Airlines Pet Policy. For any further information related to travelling with your pet, please contact the airline’s customer support at +1-888-341-5975 or 1-800-367-5320. They will do their best to assist you.

How to talk to Hawaiian Airlines customer service?

While planning your travel with Hawaiian Airlines, if you face any issues or if you have recently flown somewhere with Hawaiian Airlines and faced any issues, then you can contact the airline’s customer support in different ways. Please read the content mentioned below for more clear information.

Via contact number:

  1. Dial +1-888-341-5975 or 1-800-367-5320 to reach the airline’s customer support.
  2. Once your call gets connected, tell them all the issues that you have.
  3. They will provide you with an agent who will guide you through the rest of the process.
  4. Provide valid information if asked by the agent.
  5. They will do their best to assist you and will provide the solutions accordingly.

Via airport:

  1. Visit the nearby airport as soon as possible.
  2. Go to the airline’s support counter if available, or you can simply go to the airline’s ticket counter.
  3. Tell them all the issues that you have, and they will assign an agent according to your queries.
  4. They will do their best to assist you and will provide the solutions accordingly.

Via live chat:

  1. Go to the airline’s official website at www.hawaiianairlines.com
  2. Scroll down the page and click on the Contact Us option.
  3. After entering the page, you will see a chat icon. Click on that.
  4. Login with your valid email address and password.
  5. An agent will be assigned to you as soon as you log in.
  6. Tell them all the issues that you have, and they will do their best to assist you and will provide the solutions accordingly.

Via social media:

You can easily get in touch with Hawaiian Airlines’ customer support via their social media account if you can not reach them via their official number. You can reach them on their Facebook, Instagram, and X accounts. Tell them all the issues that you have, and they will respond to you as soon as they can with the best solutions possible. Please click on the links mentioned below to visit the airline’s official social media accounts.

X: https://twitter.com/HawaiianAir 

Facebook: https://www.facebook.com/HawaiianAirlines/ 

Instagram: https://www.instagram.com/hawaiianairlines/?hl=en 

Via email address:

If you face any problem reaching the airline’s customer support via the above-mentioned option, then you can reach the airline via their email address. Write them an email at +1-888-341-5975 or 1-800-367-5320 with your valid email address. Make sure you put all your queries in a single email so that your email will not get lost in the spam folder of the airlines. Please be patient as you wait for the airline’s support team to respond, as it might take them 7 to 8 business days. Tell them all the issues that you have, and they will do their best to assist you and will provide the solutions accordingly.

How do I talk to someone on Hawaiian Airlines?

There are many ways to contact Hawaiian Airlines' customer service if you want to speak with them about your queries with the airline. You can send them a message at their social media handles, via their chat support, you can send them an email if you would like to submit your complaint in a written format, you can visit them at the airport for the airline's related queries, or you can simply give them a call at their official number as mentioned above.

Conclusion

Please read all the terms and conditions provided by the airline on their official website before you plan your travel with them. Make sure you read Hawaiian Airlines Pet Policy before you plan your travel with your pet. For assistance related to your queries, please reach the airline’s customer support representative. They will be glad to assist you.

Also Read:- Spirit Airlines Cancellation Policy

Thank you

Have a safe flight

Frequently Asked Questions

Q. How much does it cost to fly with a pet on Hawaiian Airlines?

Ans. If you want to fly with your pet on Hawaiian Airlines, then within the State of Hawaii, you must pay $60.00, and to travel from North America to Hawaii, you must pay $225.00.

Q. Can I cancel my Hawaiian Airlines flight online?

Ans. Please contact the airline's reservations department if you need to cancel your reservation. Online cancellations are not possible.

Q. What are the size and weight limits for pets on Hawaiian Airlines?

Ans. To travel with your pet on Hawaiian Airlines, make sure you know the size and weight limits for carrying your pet. Maximum weight of 25 pounds. Maximum length of 16 inches, maximum width of 10 inches, and maximum depth of 9.5 inches.

Q. Can I bring my emotional support animal to Hawaiian Airlines?

Ans. Comfort and emotional support Animals are not permitted by Hawaiian Airlines and are not considered assistance animals under the Air Carrier Access Act of the United States Department of Transportation.